Informazioni su Keap

Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. Keap helps small businesses across various industries streamline sales and manage customer experiences. Users can segment contacts, track customer interactions, send emails, as well as run campaigns with personalized communication triggers based on emails opened, clicks, and more. Users can also manage e-commerce, from inventory management to payments and purchase fulfillment, set up online shopping carts, track digital storefront activity, send quotes, invoices, and receipts. The system’s reporting and analytics tools help users run analyses on parameters such as emails, campaign performance, and ROI data. Users can access Keap remotely on Android and iOS devices. It offers integration with QuickBooks, SalesForce, Outlook, Gmail, plus more. Pricing is on a monthly subscription basis and includes support via phone, email, and FAQs.
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Video di Keap
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Prezzo di Keap

Keap non dispone di un piano gratuito ma offre una versione di prova gratuita. La versione a pagamento di Keap è disponibile a partire da 59,00 USD/mese.

Prezzo di partenza:
59,00 USD/mese
Versione gratuita:
No
Prova gratuita:

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Recensioni su Keap

Valutazione della caratteristica

Rapporto qualità-prezzo
3,8
Funzionalità
4,1
Facilità d'uso
3,5
Assistenza al cliente
4,0
5 recensioni su 1.149 Vedi tutte le recensioni
Walter
  • Settore: Consulenza manageriale
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Ogni giorno di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 26/8/2022

Marketing Automation

Il software è in inglese ma di facile intuizione.

Vantaggi

Keap è un software perfetto per le piccole imprese che vogliono gestire con efficacia le relazioni con i clienti.
Ideale per il marketing e l'e-commerce.

Inconvenienti

L'utilizzo non è immediato, ma solo per via della complessità dell'argomento. Una volta configurato per bene può automatizzare con efficacia tantissime funzionalità di marketing.

Risposta di Keap

Hi Walter,
Thank you so much for taking the time to leave a review! It's great to hear that Keap is such a powerful customer relationship management tool in your business.

Data risposta: 7/9/2022
Kavindu Githsara
  • Settore: E-learning
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 7/10/2022

Well Established Online CRM Platform with Marketing Tools

We used keap to manage our customers database. we did email marketing, lead generation , internal forms, email templates and automate campaigns and more. I'm happy to tell you, even we can find lots of cheap CRM systems out there, Keap is the best and it's worth for money. because, everyday they are trying to give us the best experience. we got recurring updates with lots of new features. One more thing to mention. There customer support was very helpful for our staff when they onboarding. Not only for staff but for admin too. timely support is given by them. I would like to recommend Keap CRM for any business out there. go ahead without any hesitation. At first it will be hard to adopt a new system. but when it comes to Keap, They will help you to get there without any troubles.

Vantaggi

This system has everything that needs for a business for up and running. Even for a startup business also able to adopt this system to their workplace very easily. The best feature that i saw is Email Automation. As a admin i was able to create and schedule lots of email campaigns for our customers. it is very easy and straight forward. Campaign builder interface is very user friendly. even my non computer literacy people also can build and automate an process within few minutes. It provides lots of integration options with third party applications. Also It provides lots of tools to manage our marketing procedures.

Inconvenienti

Nothing to complain but i would like to mention that there should be more tutorials/guides and onboarding trainings for users.

Risposta di Keap

Hi Kavindu,
Thank you so much for taking the time to leave a review! I'm glad to hear that Keap's feature set has met many of your business needs and our support team helped you integrate it seamlessly into your business.

Data risposta: 13/10/2022
Jeff M
  • Settore: Internet
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 4/11/2022

All in one business solution.

Its been good. The have helped me create over twenty one thriving businesses. I am still creating more.

Vantaggi

The automation of all of the different Services needed to run a small business. CRM, phone, text in the app or desktop, email, scheduling, quotes, invoices, estorefront, Payment Gateway, Keap is all you need to run a local business.

Inconvenienti

The didn't have any pre configured solution for specific industry like contractors, handyman or brick and mortar stores, Doctors or Dentist, etc.

Alternative considerate

Salesforce Sales Cloud

Perché scegliere Keap

No automation and cost is very different...

Software precedente

Salesforce Sales Cloud

Perché passare a Keap

The automation was limited and I get more complete service offering with Keap.
Anthony
  • Settore: Gestione di organizzazioni non profit
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
1
Caratteristiche
1
Facilità d'uso
1
Assistenza al cliente
1

1
Data della recensione: 9/11/2022

Wiped our data and was not able to retrieve it

Negative.

Vantaggi

No comment as our expierience was negative.

Inconvenienti

The system was setup and the processes were flowing, however, at one point the credit card expired and the account/data got wiped. After heavily researching and trying to find out what happened we found that the account rep only contacted the email they had on file (which was incorrect) before wiping our data. At no point was our organisation contacted by any other means i.e. telephone, other than contacting the incorrect email address. Our data and configurations have now been wiped and are irretrievable.We have been told that our only option is to start an account and create the process again. Unacceptable for a company practice.

Denise
  • Settore: Marketing e pubblicità
  • Dimensioni dell'azienda: 201-500 dipendenti
  • Ogni giorno di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
4
Facilità d'uso
4
Assistenza al cliente
5

4
Data della recensione: 6/9/2022

Keap, a robust and user-friendly program

It provides us with the flexibility to perform a wide range of segmentation operations to meet our specific requirements; for example, when developing a marketing campaign, we can divide our target audience into subsets based on factors such as their level of product familiarity, the frequency with which they make purchases, and their potential lifetime value as customers. It also includes a customer relationship management system that lets us delegate work and monitor both individual and collective productivity.

Vantaggi

With the support of Keap, I am able to automate my clients' operations. Through the use of numerous opt-in methods, I am able to collect leads, develop and release goods, and set up automated distribution schedules for both products and campaign emails. In order to streamline the referral procedure, you can use the referral partner function.

Inconvenienti

If a contact does not seem to be actively engaged, Keap will mark it as opted out. To fully take advantage of the program's features, I believe it requires a significant time commitment to study each module and tool.

Risposta di Keap

Hi Denise,
Thank you so much for taking the time to leave a review. I'm so glad to hear tha Keap is an effective solution in your business for lead management, SEO, and more.

Data risposta: 16/9/2022

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