Informazioni su Keap

Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. Keap helps small businesses across various industries streamline sales and manage customer experiences. Users can segment contacts, track customer interactions, send emails, as well as run campaigns with personalized communication triggers based on emails opened, clicks, and more. Users can also manage e-commerce, from inventory management to payments and purchase fulfillment, set up online shopping carts, track digital storefront activity, send quotes, invoices, and receipts. The system’s reporting and analytics tools help users run analyses on parameters such as emails, campaign performance, and ROI data. Users can access Keap remotely on Android and iOS devices. It offers integration with QuickBooks, SalesForce, Outlook, Gmail, plus more. Pricing is on a monthly subscription basis and includes support via phone, email, and FAQs.
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Prezzo di Keap

Keap non dispone di un piano gratuito ma offre una versione di prova gratuita. La versione a pagamento di Keap è disponibile a partire da 79,00 USD/mese.

Starting Price:
79,00 USD/mese
Pricing Details:
Keap is available across three pricing plans, outlined below: Lite: $79/month Pro: $159/month Max: $159/month
Versione gratuita:
No
Prova gratuita:

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Recensioni su Keap

Valutazione della caratteristica

Rapporto qualità-prezzo
4
Funzionalità
4
Facilità d'uso
3,5
Assistenza al cliente
4
5 recensioni su 1.104 Vedi tutte le recensioni
Mindy I.
  • Industry: Graphic Design
  • Company size: Lavoratore autonomo
  • Ogni settimana di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 29/12/2020

Great for an all-in-one service

I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation. I have the email lists integrated onto my website optin forms and it's quite simple to see who takes action on the emails that are sent in the automation sequence.

Vantaggi

I love that I can segment my clients into different groups to email them directly from Keap, and also do the same with prospective clients and past clients. Having everything in one place makes my life so much easier and streamlined and has encouraged me to do even more than I was before in regards to client communication.

Inconvenienti

I had some issues at first with the Keap phone number, but they did get it fixed, although it took quite a while. The one thing that I am missing right now with them is recurring invoicing because I would have to be the one to enter the client's credit card information in order to do that here, so I am still using another product for that.

Bob G.
  • Industry: Vendita al dettaglio
  • Company size: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
4
Facilità d'uso
4
Assistenza al cliente
3

4
Data della recensione: 16/8/2019

I love Infusionsoft

I have enjoyed using Infusionsoft for 4 years. It is a great value for what you get. Onboarding is costly but monthly fees are reasonable. Support is mostly provided by 3rd parties.

Vantaggi

Easy to use.
I can create Campaigns and email marketing
Does a great job of segmenting customers

Inconvenienti

Search options are limited
Onboarding costs are high

Risposta di Keap

Bob,
Thank you so much for the high marks and your valuable feedback! So glad to hear the power of the product is beneficial to you and your business!

All the best,
Paige, Social Media Specialist at Keap

Data risposta: 29/8/2019
Suzanne D.
  • Industry: Marketing e pubblicità
  • Fonte della recensione
Rapporto qualità-prezzo
0
Caratteristiche
3
Facilità d'uso
3,5
Assistenza al cliente
4,5

3,5
Data della recensione: 24/5/2016

Great for eCommerce... Unfortunately, our sites are not eCommerce

Vantaggi

InfusionSoft was great at first and exciting to learn the platform and start building campaigns. The campaign builder is by far the best part as it is very easy to understand and super easy to visualize your campaign the way it maps out. The elements, processes, communications, etc. are all on a grid map with arrows connecting and directing contacts where to go based on criteria, tags, and triggers you define and set. Once your developers connect everything you need, it is fun to create campaigns.

Inconvenienti

Two problems: the CRM is subpar and some integration connections are not ideal. In terms of CRM, there are a lot of preloaded fields as you could expect. The problem is that if there are fields you do not need or use for your business, you're stuck looking at them no matter what. You can create and add up to 100 new custom fields and define the type of field they are, but you cannot remove or even hide existing fields or tabs. Also, we used ScheduleOnce to connect to schedule leads who interacted with our site by filling out a form. Sometimes ScheduleOnce would update their system and cause problems with InfusionSoft and vice versa. Support from IS was quick to address and fix this when it was on their end though.

Juliana M.
  • Industry: Marketing e pubblicità
  • Company size: 2-10 dipendenti
  • Ogni giorno di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 17/11/2021

My team is very happy with Keap

Overall, Keap has a very accelerated rate of improving its features, and it made me and my co-workers very satisfied. It especially great for startups (my case), since the price point is very reasonable and the customer service is exceptionally helpful. I would reccomend it to other colleagues 100%.

Vantaggi

The improvement of the platform recently is remarkable, and it is a fantastic tool especially for startups.
The customer service is like no other; it has always been very helpful and knowledgeable towards me and my team. It's also a very reasonable investment compared to other platforms.

Inconvenienti

It is not as intuitive as other platforms, but i definetly got used to it and it's been very useful eversince.

Kelli N.
  • Industry: Intrattenimento
  • Company size: Lavoratore autonomo
  • Ogni mese di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
5
Facilità d'uso
2
Assistenza al cliente
5

5
Data della recensione: 25/7/2021

CRM/Automated Marketing all-in-one!

Amazing experience from sales to service! I love the templates available for email campaigns and all of the useful features.

Vantaggi

My favorite part of using Keap software is all of the great features to automate marketing and follow-up! Excellent support and concierge service.

Inconvenienti

EXTREMELY high learning curve. Need and entire course to learn how to use all of the features efficiently and effectively.

Alternative considerate

HoneyBook

Perché passare a Keap

I ended up not using it in the end. I went with Honeybook for the simplicity.

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