Informazioni su Keap

Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. Keap helps small businesses across various industries streamline sales and manage customer experiences. Users can segment contacts, track customer interactions, send emails, as well as run campaigns with personalized communication triggers based on emails opened, clicks, and more. Users can also manage e-commerce, from inventory management to payments and purchase fulfillment, set up online shopping carts, track digital storefront activity, send quotes, invoices, and receipts. The system’s reporting and analytics tools help users run analyses on parameters such as emails, campaign performance, and ROI data. Users can access Keap remotely on Android and iOS devices. It offers integration with QuickBooks, SalesForce, Outlook, Gmail, plus more. Pricing is on a monthly subscription basis and includes support via phone, email, and FAQs.
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Prezzo di Keap

Keap non dispone di un piano gratuito ma offre una versione di prova gratuita. La versione a pagamento di Keap è disponibile a partire da 79,00 USD/mese.

Prezzo di partenza:
79,00 USD/mese
Versione gratuita:
No
Prova gratuita:

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Recensioni su Keap

Valutazione della caratteristica

Rapporto qualità-prezzo
3,8
Funzionalità
4,1
Facilità d'uso
3,5
Assistenza al cliente
4,0
5 recensioni su 1.127 Vedi tutte le recensioni
Mindy
  • Settore: Graphic Design
  • Dimensioni dell'azienda: Lavoratore autonomo
  • Ogni settimana di utilizzo per 6-12 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 29/12/2020

Great for an all-in-one service

I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation. I have the email lists integrated onto my website optin forms and it's quite simple to see who takes action on the emails that are sent in the automation sequence.

Vantaggi

I love that I can segment my clients into different groups to email them directly from Keap, and also do the same with prospective clients and past clients. Having everything in one place makes my life so much easier and streamlined and has encouraged me to do even more than I was before in regards to client communication.

Inconvenienti

I had some issues at first with the Keap phone number, but they did get it fixed, although it took quite a while. The one thing that I am missing right now with them is recurring invoicing because I would have to be the one to enter the client's credit card information in order to do that here, so I am still using another product for that.

Wendell
  • Settore: Marketing e pubblicità
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per 1-5 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
4
Facilità d'uso
4
Assistenza al cliente
5

5
Data della recensione: 25/7/2022

The CRM that Keaps giving

Keap is a great CRM that has helped me take my follow up with clients and prospects to another level. As a serial CRM user this is by far the most robust CRM I have used that wasn't 2x the price of Keap.

Vantaggi

I love how easy it has been to get this system up and running. Email marketing, scheduling appointment and keeping up with my prospects and clients has been seamless.My favorite feature is the phone number that was included with my plan.

Inconvenienti

The invoicing has been rough, some glitches with entering payment information. The appointments feature could use some more flexibility but is overall good.

Alternative considerate

ActiveCampaign e Pipedrive

Perché scegliere Keap

The free version was no longer cutting it, the paid versions were too expensive.

Software precedente

HubSpot CRM

Risposta di Keap

Hi Wendell,
Thank you so much for taking the time to leave a review! I'm so glad to hear that Keap is an affordable and easy to use solution for your business.
I will share your feedback about our appointments and invoicing features with the right teams here so we can create a better experience for our customers.

Data risposta: 1/8/2022
parag
  • Settore: Salute, benessere e fitness
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per 1-5 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
1
Caratteristiche
3
Facilità d'uso
1
Assistenza al cliente
1

1
Data della recensione: 25/7/2022

Terrible Pathetic After Support

Keap messed up all my enquiry forms( without authority) while migrating from Hubspot causing a big loss of business. No one answers, no support as I paid 1 yr beforehand. Emails offering discounts for 3 month without fixing the problems they made. No response and support when I wanted to do it at my cost in Australia. Kept giving COVID reasons for staff shortage.No training offered as no one answers emails and calls get transferred in a constant queue. Its a painful 4 months. Utterly unprofessional and unethical.I have lost thousands of dollars of business ruined from running the back end of my website. Please be very careful signing up......

Vantaggi

Only the way they lure you into signing up through Keap partners

Inconvenienti

No Communication. Zero support. Sign up and forget

Alternative considerate

HubSpot CRM

Perché passare a Keap

Keap partner convicted me it is better

Risposta di Keap

Hi Parag,
I'm sorry to hear about your negative experiences. We have scheduled kickstart coaching sessions with you to help you to get you better trained on the application. Feel free to reach out to us with any further issues.

Data risposta: 1/8/2022
Tammy
  • Settore: Belle arti
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
4
Facilità d'uso
3
Assistenza al cliente
5

4
Data della recensione: 10/5/2022

Large learning curve for Keap

Once you learn all the features you see how powerful and helpful this software can be.

Vantaggi

The pipeline feature and the ease of moving customers through the pipeline for various actions to occur.

Inconvenienti

Without an outside company guiding us there was a large learning curve to learn all of the features.

Alternative considerate

Kartra

Perché scegliere Keap

Suggestion of another marketing company we were working with.

Perché passare a Keap

Strong recommendation from an outside marketing company we were working with.

Risposta di Keap

Hi Tammy,
Thank you so much for taking the time to leave a review. We're happy to hear that Keap's features have assisted with your customer journey. I will share your feedback about the learning curve with our software with the right teams here so we can work to create a simpler experience for our customers. I encourage you to check out our educational resources on our website and lean on our team when you have any specific questions.

Data risposta: 10/6/2022
Reelika
  • Settore: E-learning
  • Dimensioni dell'azienda: Lavoratore autonomo
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
4
Facilità d'uso
4
Assistenza al cliente
5

4
Data della recensione: 1/7/2022

Great for funnels, email list building and collecting payments - all in one

Vantaggi

Setting up order forms for customers such as payment plans and connecting products with specific payment options.

Inconvenienti

High learning curve and it takes some time to get used with it.

Risposta di Keap

Hi Reelika,
Thank you so much for taking the time to leave a review! We're glad to hear Keap is a great all in one software for your business.

Data risposta: 5/7/2022

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