Informazioni su Copper

Copper is an easy-to-use CRM for small and medium-sized businesses that need a better way to manage leads & grow customer relationships. If you don't have time for data entry, tedious admin tasks, or overly complex tools, Copper just might be for you. Its seamless integration with Google Workspace automatically logs all your emails and other interactions to the right contact without you having to lift a finger. You can also see information from all your email threads, past interactions, and tasks... all in one place. Copper even reminds you to reach out to contacts and follow up on deals. Ready to join 30,000+ businesses in over 110 countries around the world in building more valuable, longer-lasting relationships?
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Prezzo di Copper

Copper non dispone di un piano gratuito ma offre una versione di prova gratuita. La versione a pagamento di Copper è disponibile a partire da 29,00 USD/mese.

Prezzo di partenza:
29,00 USD/mese
Versione gratuita:
No
Prova gratuita:

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Recensioni su Copper

Valutazione complessiva

Scrivi una recensione!

Valutazione della caratteristica

Rapporto qualità-prezzo
4,1
Funzionalità
4,1
Facilità d'uso
4,5
Assistenza al cliente
4,3
5 recensioni su 563 Vedi tutte le recensioni
Scott
  • Settore: Servizi e tecnologie dell'informazione
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 1/7/2020

The CRM for sales team on Gsuite

I've used a lot of CRMs, from Salesforce to Pipedrive. Copper is hands down the best. Easy to use, easy for the team to adopt but still very powerful under the hood.

Vantaggi

Automated data entry. Pre-populates a lot of my contacts data so adding new leads is a simple point and click.
The gmail integration is amazing. I can get a clear picture of my entire relationship from where I work - gmail.
Im really starting loving the workflow automations and cool calculated fields I can make now.

Inconvenienti

I'd like to see a better native integration with an email automation software

Alternative considerate

Pipedrive, Salesforce Sales Cloud e HubSpot CRM

Perché scegliere Copper

I kept losing track of my conversations and follow up actions.

Perché passare a Copper

Salesforce clunky, very expensive and the team hated it. As a small business we didn't use 30% of it. Pipedrive was ok, but very simple and seemed to suit a very small team. It lacked multiple pipelines and didnt have the integration to Gsuite that Copper provided. Hubspot free was very simple and the full paid version of hubspot was super expensive. I didn't need the marketing features at all. Copper also had a better user experience and gsuite integration.
Michael
  • Settore: Salute, benessere e fitness
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 2/2/2022

The ONLY Fully-Integrated CRM Solution for Google Workspace

Our small business has been a Copper client for the last 2-3 years and we have been incredibly happy with the Copper CRM product and the team that supports it. As our business grows, so do our CRM needs.

Copper has been able to fulfill each of these needs as they arise, often from regular updates on their product roadmap. It's almost like Copper has been "inside our head" and developed exactly what we needed prior to us asking.

@TeamCopper - Great job listening to your clients in the community and actually developing your product to suit our needs. This is what encouraged us to sign a 5-year agreement with you!

Vantaggi

Full functionality within Google Workspace plug-in (Gmail, Calendar). Ability to pull a list view of Opportunities, Leads, etc and update individual records without leaving the screen (HUGE time-saver).

Inconvenienti

Import function needs work in the area of duplicate management and add/ overwrite tags. Third-party integration with Zapier makes this seamless but can add unnecessary expenses.

Alternative considerate

Zoho CRM, Insightly e HubSpot CRM

Perché scegliere Copper

Eat your heart out, Salesforce. Copper just packed your lunch! If you are looking for a robust CRM/ lead management/ marketing suite that has all the lipstick but WITHOUT the Dev cost of Salesforce et al, then you need to try Copper. We did. And we couldn't be happier. Just try it. You won't regret it.

Software precedente

Salesforce Sales Cloud

Perché passare a Copper

Copper was the robust, affordable solution to our growing CRM needs. Without the Dev cost.
Ramiro
  • Settore: Servizi e tecnologie dell'informazione
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 1 anno
  • Fonte della recensione
Rapporto qualità-prezzo
3
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
3

4
Data della recensione: 17/11/2022

Operations Coordinator Opinion

We had a very good experience but we quit using it because of the price. It was too much for our needs. Though the features were amazing to have.

Vantaggi

The integration with gmail is great. In our company we use google accounts, so using Copper extension; the CRM automatically update your contacts with the emails you send. It is very easy to maintain the leads updated.

Inconvenienti

The pricing was quite expensive. The basic plan is not good enough so you need at least the mid tier plan which may be expensive if you don't want to expend too much money. Sometimes they have discounts but they only last a few months.

Roger
  • Settore: Mercati dei capitali
  • Dimensioni dell'azienda: 2-10 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
2
Caratteristiche
3
Facilità d'uso
2
Assistenza al cliente
1

1
Data della recensione: 14/10/2022

Congrats Copper! You are now officially the worst customer service!!! Great job being a...

I have emailed and used the customer service bot on the website over 20 times since July to ask a basic question. Copper refuses to answer my question. 

It is not humanly possible for a human to be as rude and stupid as the bot that never answers my question!!! 

In my 30 years in business Copper by far has the worst customer service on the planet!!! Even worse than Pac Bell had back in the 1990’s and it was not possible to have customer service as dumb as theirs until Copper came along!!!!

Vantaggi

Google Integration is what I liked the most!
I used to love proper works then it became Copper.

Taking away customer service is a major Blunder!!!!

Don't do business with copper unless you have plenty of time to waste hours of your life and cost you and your business tons of money in wasted production time.........

Inconvenienti

Which dumb-ass executive wakes up one day and takes away customer service!!!

Are you that ignorant that you believe your bot works????

Josh
  • Settore: Servizi finanziari
  • Dimensioni dell'azienda: 51-200 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
3
Caratteristiche
4
Facilità d'uso
5
Assistenza al cliente
5

4
Data della recensione: 1/8/2022

A great CRM for a small to mid-sized company

Copper has been a great experience overall. Their Customer Success Managers are the most helpful, prompt and friendly people whenever there's a hiccup with Copper. The price per user is a bit expensive

Vantaggi

What I like most about Copper is its built-in connectivity to all things Google. Auto-logging calendared events, easily adding files to records from our Google Drive, using the Copper add-on to easily push data out to Google Sheets and then Google Data Studio...it's great.

Inconvenienti

I believe Copper needs to focus on tightening up existing features before rolling out new features to compete with other platforms. There's a delicate balance between building new things and maintaining what already exists and I feel that sometimes their focus is too dedicated towards building new.

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