ChiroTouch is an electronic health records (EHR) and practice management system designed specifically for small to midsize chiropractic practices. It combines electronic health records, billing, patient scheduling, outcomes assessments and inventory management in a single, integrated suite.
The EHR has custom templates for chiropractors, along with image management, dynamic SOAP notes and real-time patient flow with room management capabilities. The EHR provides lab integration and wireless support, and it can be used on a PC or on an iPad through the CTProvider iPad app. ChiroTouch's billing application features eligibility inquiry, claim scrubbing, automated batch posting, DME billing, workers’ compensation billing and other capabilities.
The scheduling application has appointment reminders, room scheduling, patient messaging and a patient portal. The entire system is HIPAA compliant. Chiropractors can send text and email reminders to patients, while patients can use the system to fill out intake and outcomes assessment forms before their office visit.
Jacqueline H. Specializzazione: Studi medici Numero di dipendenti: 2-10 dipendenti
Overall I love Chirotouch and highly recommend it to anyone looking for a smooth and easy software system to connect the front and back of the office. I feel that low or high volume offices can use this as an asset with forecasting, monthly goals, and also the use of the customization it provides to practices. This program helped us achieve going full electronic in our office, connect and improve the patient treatment notes to billing in a much more time efficient way, also it gave my staff areas where they could get involved and come up with solutions to alerts and patient notes in the provider all in one section. I highly recommend this product.
I like the ease of the program, I feel it is very user friendly and easily you can teach yourself how to navigate through it. I think the billing process in accounting is also set up very well to understand where you are at in the process with claims. I also like the customization the program offers when it comes to visits, color coding, and how you can create the system to work best for whomever is logged into the program, so the different views of the schedule area are great.
My only complaint with this software is that the reports section could be tweaked, some of the answers that come up on the monthly stats report are not correct and we always have to count them by day specifically the New Patient numbers.
Daniel S. Specializzazione: Salute, benessere e fitness Numero di dipendenti: 2-10 dipendenti
The organization has had its growing pains, but they've been exceptional in terms of support and flexibility. We appreciate them as a trusted partner. Perfect? No. But still exceptional. We chose right, in choosing them.
We recently had a potentially catastrophic event, and CT helped us recover in a manner that made sense. We are forever grateful.
Its customization potential. We can make it do what we need it to do.
A few clunky elements that make programming/customization inconvenient.
Paul B. Specializzazione: Salute, benessere e fitness Numero di dipendenti: 2-10 dipendenti
It has been great. I believe that the price for the product has been worth what I pay for it.
It makes my life so much easier and the life of my staff. It has saved me money in time and effort. It makes my patients life easier.
There is so much that I don't even utilize all its capabilities. I know that if I used more of it's capabilities, then I would even be more productive.
Kim M. Specializzazione: Studi medici Numero di dipendenti: 2-10 dipendenti
I appreciated that the doctors notes, scheduling and billing were all tied together.
The text message reminder requires you to indicate the carrier. If it is incorrect, the patient will not always receive their reminder text.
Risposta: ChiroTouch Integrated Practice Solutions 18/11/2019
Hi Dr. Miley, thanks for the review and glad the software is helping with your notes, scheduling and billing.
Kadi F. Specializzazione: Ospedali e sistemi sanitari Numero di dipendenti: 2-10 dipendenti
Good experience overall just would change a few little things.
Easy to use, all in one EHR. Easy scheduling and front desk. Insurance billing/accounting is okay. Provider notes and macros are good.
Lack of ability for remote use. Changing costs of support.
Risposta: ChiroTouch Integrated Practice Solutions 20/11/2019
Dr. Fletcher, thank you for your feedback. We are glad to hear you find the software to be easy to use and helpful for your front desk. We will take your thoughts about remote access and support costs into consideration with our product development team. Thanks for using ChiroTouch!