Informazioni su ManageEngine Desktop Central

ManageEngine Desktop Central is a mobile device management (MDM) solution designed to help businesses automate, secure, audit, standardize and manage operations across servers, desktops, smartphones, and more. Features include software license management, asset inventory tracking, patch management, endpoint administration, OS deployment and bring your own device (BYOD). ManageEngine Desktop Central helps administrators to seek users' permissions to remotely access desktops and troubleshoot machines using collaboration, video recording and file transfer capabilities. The application offers various inbuilt configurations related to environment variables, mapping, properties, shortcuts, IP/shared printers, message boxes, and application launches. Additionally, it also features an endpoint security module, which lets IT teams detect and mitigate vulnerabilities, automatically deploy patches, eliminate high-risk software and prevent data loss, among others. Services are offered on an annual subscription basis that includes support via phone, product videos and an online knowledge base.
ManageEngine Desktop Central Software - 1
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ManageEngine Desktop Central Software - 1 - anteprima
ManageEngine Desktop Central Software - 2 - anteprima
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Prezzo di ManageEngine Desktop Central

ManageEngine Desktop Central dispone di un piano gratuito e offre una versione di prova gratuita. La versione a pagamento di ManageEngine Desktop Central è disponibile a partire da 795,00 USD/anno.

Prezzo di partenza:
Versione gratuita:
Prova gratuita:

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Recensioni su ManageEngine Desktop Central

Valutazione complessiva

Scrivi una recensione!

Valutazione della caratteristica

Rapporto qualità-prezzo
4,5
Funzionalità
4,5
Facilità d'uso
4,5
Assistenza al cliente
4
5 recensioni su 204 Vedi tutte le recensioni
Rob B.
  • Settore: Servizi finanziari
  • Dimensioni dell'azienda: 11-50 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
4
Caratteristiche
5
Facilità d'uso
4
Assistenza al cliente
5

5
Data della recensione: 26/2/2021

Great all-in-one management platform

We initially replaced our WSUS system with DC, then expanded it out to cover MDM (replacing Meraki) and vulnerability scanning.

Vantaggi

- Centralised patch management
- Vulnerability and threat management works pretty well
- Excellent, responsive support team
- Once you get used to how it works, it's pretty robust and nice to use
- Nice MDM, desktop, laptop and mobile management all in one place

Inconvenienti

- It takes a while to get your head around how updates are applied - it is quite 'batchy'
- The MDM UI is sometimes a bit confusing

Eugene L.
  • Settore: Software informatici
  • Dimensioni dell'azienda: 501-1.000 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
5

5
Data della recensione: 3/6/2021

Absolutely the must in any Environment (and a great pricing as well)

I've been using DesktopCentral since version 9 and I can see how this product evolves into a great, a "must have" tool for any organization.
There is quite a competition exists, especially with Microsoft Intune (even though Intune does not provide all the functionality that DesktopCentral has) - it's free for E5 customers.

We rely on DesktopCentral in our day to day work and it's our primary tool for endpoint + server management. Absolutely helpful tool.
I must also mention Support - to have support options via chat - is a great idea, always available and always helpful.

Vantaggi

All-in-One tool, Inventory, Security, Encryption, Patch management, MDM, Modern Management, Remote Access, Software Deployment - it's a "swiss knife" for any IT department.
What makes Desktop Central great is that you have everything to manage your servers, endpoints, in all aspects of it just from a single tool. No need for a multi-server deployment, very easy to deploy and manage.
It just works! Logically, easy and very user/admin friendly

Inconvenienti

Sometimes it takes a while to get a new functionality implemented or some existing functionality to be improved.
MacOS support sometimes takes a while to "catch up" with new OS releases (even though Apple does provide access to "betas" to pretty much anybody).
It would be great to have an edition were all the modules and addons (including Security one) would be already included (we would definitely go for it).
Virtualization Modules, VDI management would be a great addition as well

Utente Verificato
  • Settore: Servizi finanziari
  • Dimensioni dell'azienda: 1.001-5.000 dipendenti
  • Ogni giorno di utilizzo per Più di 2 anni
  • Fonte della recensione
Rapporto qualità-prezzo
1
Caratteristiche
2
Facilità d'uso
2
Assistenza al cliente
1

2
Data della recensione: 7/12/2018

Tries to do too many things

This product advertises a lot of features and functionalities that try to make the solution a one-stop shop for IT departments. Unfortunately none of the features work well or work at all. When compared with other patching solutions, software deployment solutions and help desk toolsets, it falls flat on its face and does not meet the demands of an enterprise sized organization. Support staff is foreign based and can be very difficult working against the language barriers or trying to explain the problem even though they appear to be trying to help.

Vantaggi

Useful dashboard for inventory of hardware and software.

Inconvenienti

Patching is extremely complicated compared to competitors.
Agents deployed to endpoints consume large amount of CPU and RAM.
Customer support is a small team with most tickets taking 3 days minimum. Every case starts with uploading logs.
Product patches are being released constantly to fix the large number of bugs in software.
Bandwidth management for remote offices does not function well and will easily consume an entire circuit. If this happens it is difficult to stop the traffic until the action has completed. Small mistakes can have big consequences when configuring deployments.

Risposta di ManageEngine

Hello,

Greetings from ManageEngine!

We're glad you like our intuitive dashboard for hardware and software inventory.

We're sorry about your unpleasant experience with the product. Our patching today has transcended and become a lot more seamless with the introduction of automated patch deployment tasks, wherein every stage of the patch cycle is automated. We've grown as a team, and currently we have quite a lot of support technicians who can resolve your issues in a jiffy. Our product upgrades are no longer about issue fixes, rather we're releasing top-notch features - requested by our customers, and the ones that meet market standards.

If you require further assistance with the product features, do write to us at [email protected]

Should you need any further information, please do not hesitate to write to us at [email protected]

Data risposta: 16/1/2020
Utente Verificato
  • Settore: Computer e sicurezza della rete
  • Dimensioni dell'azienda: Lavoratore autonomo
  • Ogni giorno di utilizzo per 1-5 mesi
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
3
Assistenza al cliente
3

5
Data della recensione: 25/3/2021

Nothing Comes Close To Zoho Corp and Desktop Central Price Per Value and Feature Wise

Vantaggi

Nothing comes close to Manage Central when price per value is obvserved with the only issues being that it is a lot of information all at once, and that it has many configuration abilities and options.

I have used this solution for a couple months now, but my experience with Zoho SaaS has been spectacular with 0% downtime on my original site I launched as a side project being 0 in 386 days!

Would recommend this to anyone looking for a serious solution, and even to hobbyists and home lab users just looking to try something out!

Inconvenienti

Software is extremely customizable and granular, but has a sharper learning curve than a click and deploy solution. However the extra configurability is crucial in fields that require compliance, governance and hard coded security with a clear and present chain of command.

Dylan M.
  • Settore: Salute, benessere e fitness
  • Dimensioni dell'azienda: 1.001-5.000 dipendenti
  • Ogni giorno di utilizzo per Prova gratuita
  • Fonte della recensione
Rapporto qualità-prezzo
5
Caratteristiche
5
Facilità d'uso
5
Assistenza al cliente
4

4
Data della recensione: 12/7/2021

One of the easiest to use management systems yet powerful as well

We went from having a few devices in a few close locations to 100's of devices located across multiple states. Having a reliable and simple way to manage these devices has made my job 1000 times easier.

Vantaggi

I had started with Maas360 and every part of that seemed to be confusing and poorly laid out. With DesktopCentral that wasn't the case. It was easy to find what I needed after a very short time of poking around and trying things out.

Inconvenienti

About the only thing I can think of at the moment would be that that the mobile devices are separate from the inventory. It made the integration of the 2 products seem less integrated. But this was, to be honest a minor issue to me.

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