BizLibrary is a leading provider of online learning for growing organizations. Their award-winning microlearning video library engages employees of all levels, and their learning management system is a progressive catalyst for achievement. It doesn’t matter whether you’re training 100 employees or 10,000 employees, BizLibrary’s content is applicable and the technology is scalable for all types of needs. Organizations come to BizLibrary with business challenges in mind, and they find a partner who digs in and aligns the training program to truly enhance the business performance.Features such as shareable playlists, gamification, and a content recommendation engine make learning engaging and rewarding for learners. While features like learning initiatives, qualifications, and learning insights make training easy to deliver, track, and report on for administrators. BizLibrary develops their LMS with both types of users in mind.BizLibrary’s business model doesn’t stop at offering world-class software. Partnered with a team of learning experts, BizLibrary works closely with clients to uncover and solve business challenges, and empower clients to impact change within their organizations.
Sarah C. Specializzazione: Settore petrolifero ed energetico Numero di dipendenti: 201-500 dipendenti
BizLibrary offers an extensive course library that enables you to prived options for everyone in your organization. The team keeps their content fresh, by releasing new content each month and retiring outdated courses as well. The team is also incredibly helpful and passionate about their work. My Client Success Manager, [SENSITIVE CONTENT HIDDEN]
is outstanding! We meet monthly to discuss how our company's training plan is going and what she and her team can do to support our efforts. We have a great partnership!
There is nothing that I like least. The content is easy for us to extract and load into our LMS
Risposta: BizLibrary 20/4/2020
Sarah, thank you for your review! We are so happy to hear about your positive experience with BizLibrary and your Client Success Manager! We look forward to continuing our partnership. Thanks again for your kind review. -Rachel from BizLibrary
Victoria C. Specializzazione: Opere pubbliche Numero di dipendenti: 201-500 dipendenti
Easy implementation (3-4 months with Single Sign On for 350 licenses), wonderful support from day 1 and ongoing continuous contact with staff. Our employees, from day laborers through executives, love it.
From both and administrator and a user standpoint, the platform is very easy to use and has so much variety in content and delivery that it easily meets our L&D needs.
It’s difficult to find something I don’t like but if I have to pick something I’d say there are times where I submit ideas or concerns and that input is “not on the roadmap”. Now, to be fair, many of my ideas are embraced. I’d say I feel my ideas are put into action 80% of the time where I am “not on the roadmap” 20% of the time.
Megan R. Specializzazione: Tempo libero, viaggi e turismo Numero di dipendenti: 51-200 dipendenti
My biggest gripe is that the admin UI is so cumbersome that I'm working weekends and need to watch videos to learn how to do things (as opposed to learning on own or reading instructions). I have manged users in dozens of other sites for years (and developed user management components for sites) and never needed to think so deeply. Most of my time in the system is spent trying to figure out if I have a bug to report, or if I simply don't know what I'm doing. It would be very difficult to go a long period without logging in and pick it back up because it follows almost none of the web conventions I'm used to.
I like that there's a rating system within the LMS itself and you can provide feedback.
Their support reps are very patient.
The interface is visually pleasing.
Content quality varies video-to-video, so everything needs to be vetted.
Administrative interface is clunky with:
- multiple page reloads/clicks to get to important settings
- display bugs that require users to refresh often (scrollbar disappears)
- random internal server errors
- user management actions buried under a subtle "Actions" menu,
- confusing or cutesy terminology that doesn't match conventions we see with other systems, which creates ambiguity (Learners instead of Users, Teams instead of Groups, Content instead of Videos, Direct/Indirect instead of "Inherited")
- confusing administrative capabilities written in CamelCase that are either too granular or are ambiguous (there are Privileges for "Content" and for "Learner," but don't see a way to make a global admin unless I individually add each capability in those categories... some of the vague ones "CanAdminTopics" "CanLookAdmin" "CanNews"... and if that's not confusing enough, if you edit a Learner profile, there are 2 more administrative-related options in there for "Learner is an instructor" and "Learner is a facilitator")
- tedious user management (see above, plus aforementioned "Actions" menu)
Risposta: BizLibrary 18/5/2020
Megan, thank you for your review! We're happy to hear about your positive experience with our support team. We value your feedback regarding the admin experience and will share this directly with our team and your Client Success Manager. Thanks again for your review! -Rachel from BizLibrary
Susan M. Specializzazione: Ingegneria meccanica o industriale Numero di dipendenti: 13-50 dipendenti
If you need a good resource, that is not just going to YouTube for training videos this is right for you. I have been using them for 4 years, but at a hefty increase in price for years 4-6. They will say its all about how much added content they added and new platform, which is true, but for those who joined when they were much smaller are saddled with the high cost now they are growing.
The quantity of the training courses is immense and it is always growing. The platform changed a few years ago, so they aspire to do great things to make it easy for a company to integrate the training both culturally to your company as well as satisfy regulatory compliance. The online chat is very easy to use, and the help you get is always quick and spot on with your issue. The quick videos for things like MS Excel and other software training work great for the medium to advanced user, so you can see a good video on that specific issue without having to plow through a whole session.
The platform changed two years ago, which was tough for my admin users to get the hang of it, as they were provided training on the new system, but the old system still controlled some of the features. This caused much confusion in my company. The support folks think that I have hours to work on the system, learning and trying new things, but the whole reason you use a third party vendor could be that you do not have time to spend on the system. The consultants call, schedule follow ups and all it does is make me frustrated that I do not have time to do 'homework' on the system. My biggest complaint is that the price was reasonable for my first three year contract, then they increased the price which I just called and told them to forget the contract. They ended up working with me, but the services were very truncated to get it to a reasonable price.
Sandy R. Specializzazione: Relazioni governative Numero di dipendenti: 201-500 dipendenti
The most provable ROI with this program is in the form of MS Office training, providing options for on-site training rather than spending the time and money sending employees to off-site training and all the expenses that accompany the effort. If this was the only training this program provided, it would be worth the investment. That being said, there are so many other hard and soft skills available for intermittent needs and personal performance improvement efforts. As an HR Director, this is not the first on-line program I have utilized, so I know from experience what the competition offers and how much greater value exists with BizLibrary. I have supported continued renewals of our contract based on not only the product, but the exceptional customer service and support after the sale. Top-notch company!
Ease of use. Short, potent messages when appropriate. Ability to stop the program and return when time is available.
Try it. Give the program a test-run to see what is available. Employees who complain because they don't have the opportunity to participate in training no longer have excuses. That doesn't mean they'll stop complaining, but the company can certainly demonstrate a good-faith effort.