Hubstaff


Logo di Hubstaff

 

993 recensioni (4.5/5)
 

Whether businesses are starting up a new team or looking for a better way to manage employees, Hubstaff has everything required to run teams confidently. With the innovative and robust time tracking and task management solution, enterprises can track their team’s time with in-depth timesheets, GPS tracking and project management using the tasks module.

As employees track time with the lightweight desktop, web, iOS and Android applications, enterprises will be able to monitor their activity with time tracking, optional screenshots and app tracking, mouse and keyboard usage and even on-site time with geofences.  

Hubstaff allows team leaders to view detailed reports, send client invoices and even pay employees directly based on their work hours and customizable pay rates.

With over 30 application integrations like Basecamp, Trello, Asana, Github and Paypal, Hubstaff seamlessly fits in with multiple businesses, meaning users can work without any interference in their day-to-day operations.

 

Hubstaff - Hubstaff payroll management screenshot
 
  • Hubstaff - Hubstaff payroll management screenshot
    Hubstaff payroll management screenshot
  • Hubstaff - Hubstaff location tracking screenshot
    Hubstaff location tracking screenshot
  • Hubstaff - Hubstaff invoices screenshot
    Hubstaff invoices screenshot
  • Hubstaff - Hubstaff daily timesheet screenshot
    Hubstaff daily timesheet screenshot
  • Hubstaff - Hubstaff task management screenshot
    Hubstaff task management screenshot
  • Hubstaff - Hubstaff job site reporting screenshot
    Hubstaff job site reporting screenshot
Sistemi operativi supportati:
Mac OS, Linux, Browser web (indipendente dal sistema operativo), Windows 10

993 recensioni su Hubstaff

 

Dysiree R. Specializzazione: Proprietà immobiliari Numero di dipendenti:  13-50 dipendenti Numero di dipendenti:  13-50 dipendenti

1/6/2019

1/6/2019

Fonte della recensione: Capterra

Hubstaff over other timetrackers

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It was a good experience however we just moved to a different time tracker as we need to integrate our own system with the time tracker at a lower cost. We did a get a refund once but it never happened again, and this was due to some tech issues on their end.

Vantaggi

Hub staff is very convenient to use and very detailed as screenshots from what the workers were doing are available but it isn't readily available real time. The interface is user-friendly. The percentage of work and movement is there, so you kind of have the idea if the worker is idle or not, hub staff capture 3 random screenshots​ every 10 minutes so it does really help a lot in catching workers who are doing unrelated things while they should be doing work. Apart from this, the admin can restrict the workers from deleting the screenshots but​ it could also be enabled in the setting, when screenshots are deleted, it also deducts the 10 mins. Both admins and users​ can add time manually depending on what you set up.
With the support people, I think they are okay, but can only be reached through emails and chatbox on the website.

Inconvenienti

One of the issue 90% of us encountered​ with hubstaff is with setting up, the timezone is really hard to set up, but hubstaff provided a troubleshooting guide link also posted on their website, but still it is quiet techy for someone who is not tech savvy​.

Another thing that I least like about the software is that, they can't track real time, which I think is very essential for most businesses. They don't have a live monitoring set up.

The Customer service is good, however it is very unconvenient to reach them, I would really prefer them to have a phone line so I don't have to type a very long email explaining about my technical issues. Apparently, they can only be contacted through chatbox in their website (which is not 24/7) and through emails.

Lastly, I really don't like how google gives ideas and accesses on tutorials on how to bypass the hubstaff system. There are a ​couple of ways a worker can bypass the hubstaff system and it may seem to you that the worker is working but actually not. Applications and tricks are available online.

Juan M. Specializzazione: Software informatici Numero di dipendenti:  51-200 dipendenti Numero di dipendenti:  51-200 dipendenti

29/3/2019

29/3/2019

Fonte della recensione: Capterra

Lightweight, easy, and effective

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As a time tracking, payment management, and employee monitoring software, Hubstaff does a great job. It does help many companies keep track of their employees and is pretty comprehensive and even fun to use (when you look at it form the browser). Aside from the archaic Windows app, which has many problems, I have no complaints.

Vantaggi

I've only used Hubstaff for time tracking with my company, I've never used it individually, but I've worked with it with two separate companies so far (as a freelancer), and when comparing it to other time tracking and monitoring tools, I find Hubstaff to be one of the most easy to use and amenable. The thing I like the most is the comprehensive user experience from my end, though I can't speak for admins. As a worker I enjoy being in control and up-to-date with my activity.

Inconvenienti

I would say that working with Hubstaff can get a little pressuring because of the activity system in place. What I mean is that I understand the way they measure activity but I do believe that looking for an activity sign every second can be very daunting, especially when some affiliate companies look for activity percentages higher than 80% for their employees. This forces many freelancers into a burnout trying to achieve these impossible productivity standards. Of course, Hubstaff can't claim responsability for what its users decide to do with it, but since it's fairly understandable that we (as workers) don't necessarily press keys or move the mouse at all times, maybe it would be better if they counted one activity sign every two (2) seconds, for example. Or if they offered ways to take breaks that were a direct part of the software and not something entirely at the discretion of one's employer. Hubstaff is great, but its current system does seem to favor employers more than employees, in my opnion, and this could lead to exploitation. Another thing is that the Windows app really needs an update, it has many bugs and doesn't look well on the UX side. There should be more options, not just an outdated-looking time tracker.

Benjamín T. Specializzazione: Arredamento Numero di dipendenti:  13-50 dipendenti Numero di dipendenti:  13-50 dipendenti

25/3/2019

25/3/2019

Fonte della recensione: Capterra

Hubstaff is a very cool and light tool for time tracking

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As a time tracking, payment management, and employee monitoring software, Hubstaff does a great job. It does help many companies keep track of their employees and is pretty comprehensive and even fun to use (when you look at it form the browser). Aside from the archaic Windows app, which has many problems, I have no complaints.

Vantaggi

I've only used Hubstaff for time tracking with my company, I've never used it individually, but I've worked with it with two separate companies so far (as a freelancer), and when comparing it to other time tracking and monitoring tools, I find Hubstaff to be one of the most easy to use and amenable. The thing I like the most is the comprehensive user experience from my end, though I can't speak for admins. As a worker I enjoy being in control and up-to-date with my activity.

Inconvenienti

I would say that working with Hubstaff can get a little pressuring because of the activity system in place. What I mean is that I understand the way they measure activity but I do believe that looking for an activity sign every second can be very daunting, especially when some affiliate companies look for activity percentages higher than 80% for their employees. This forces many freelancers into a burnout trying to achieve these impossible productivity standards. Of course, Hubstaff can't claim responsability for what its users decide to do with it, but since it's fairly understandable that we (as workers) don't necessarily press keys or move the mouse at all times, maybe it would be better if they counted one activity sign every two (2) seconds, for example. Or if they offered ways to take breaks that were a direct part of the software and not something entirely at the discretion of one's employer. Hubstaff is great, but its current system does seem to favor employers more than employees, in my opnion, and this could lead to exploitation. Another thing is that the Windows app really needs an update, it has many bugs and doesn't look well on the UX side. There should be more options, not just an outdated-looking time tracker.

Verified Reviewer Specializzazione: Vendita al dettaglio Numero di dipendenti:  13-50 dipendenti Numero di dipendenti:  13-50 dipendenti

30/1/2019

30/1/2019

Fonte della recensione: Capterra

Lightweight, easy, and effective.

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Overall hubstaff has been an excellent way to track and verify productivity and hours worked. Every day we're sent an email showing the team's productivity and hours worked for the day, the staff is able to easily download and use the tool, and they are able to make adjustments to their own time clocks without having to have a superior edit the time for them which was an issue with other system we've used in the past. Hubstaff requires notes for all time edits so it is easy to see when and why edits were made.

Vantaggi

Hubstaff is a quick and easy way to track your time working on a project or projects. The software has many helpful features such as the ability to add or edit your tracked time in case you forget to clock in or out, as well as periodically taking and storing screenshots to help you see what you were working on at any given time (the screenshots are blurred so text is not visible, but you can see overall what was going on on the screen). Hubstaff is great for monitoring productivity, it tracks your activity percentage based on the times that you were clocked in by monitoring mouse movements.

My favorite feature is the option to add a reminder prompt if you haven't logged in by a certain time, so for example if you log in every day at 8:30, you can set a reminder for 8:35 to pop up an alert in the event that you forget to start your timer.

Inconvenienti

The only con I could say about this software is that every day during our 30 minute videoconference meeting I have to keep telling Hubstaff that I am not idle since my mouse hasn't been moving for that time period, and after 10 minutes or so it marks you as idle.

Risposta: 6/2/2019

Thanks for the kind review! We too like the reminder to start the timer :)

Le-an lai L. Specializzazione: Editoria Numero di dipendenti:  13-50 dipendenti Numero di dipendenti:  13-50 dipendenti

17/9/2018

17/9/2018

Fonte della recensione: Capterra

Great for online teams

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Great! It's amazing for the team but needs more options for the manager to be able to easily track employees with whatever variable that is needed.

Vantaggi

I love how it's so easy to use for any new team member. I can also teach a new manager quickly on how to track those who are below them.
It's also great that I am able to calculate pay easily, and see who has been actually performing the least when online.

Inconvenienti

The biggest thing I would love to see is being able to easily check if someone has been adding/modifying their time too much. In the old software that we used, I can easily open a calendar and for each employee, check how many hours was working on the computer, and how many hours were done offline/tracked by the app. I have to go through one by one before actually catching someone who is violating company policies.

Another one would be instead of having the checkbox portion of idle time when people have been away from their computer, make it a radio select where they have to choose whether to keep or delete it. This has caused so much confusion with our team when we started, and would greatly help in making sure that their time is logged correctly.

Risposta: 24/9/2018

Hello! Thank you for your review. In regards to being able to easily check if members have been editing time manually, we do have a report section dedicated just for that. It is called "Manual Time Edits", and you will be able to see exactly which time was edited manually instead of tracked with the time tracker. As for the idle time features, we would love to here more about your feedback and suggestions. Please feel free to contact us directly at [email protected] and let us know!