Panoramica delle recensioni degli utenti
Informazioni su Linga rOS System
LINGA is an enterprise-ready cloud-based business platform with 20+ applications in addition to Point of Sale (POS). With over 17 years in the restaurant and retail markets, LINGA POS offers businesses hardware, software...
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- Settore: Prodotti alimentari e bevande
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per Più di 1 anno
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Fonte della recensione
Most Affordable, Efficient and Advanced POS System
I was initially concerned about switching to a cloud based system, being based in Australia but the technology has been amazing. This is not just a POS, it is a full package to run a business from data analytics to marketing.
Vantaggi
I loved that I could pull real time reports at anytime from anywhere. Full inventory package. I could add/remove menu items instantly. Built in online ordering and loyalty!
Inconvenienti
I didn't have any issues, so no complaints.
Risposta di Linga rOS
Thank you, Rebecca! We appreciate your ongoing feedback.
- Settore: Prodotti alimentari e bevande
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per 1-5 mesi
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Fonte della recensione
The Best iPad Cloud POS in the Marketplace and it is Free to Start.
Journey of finding a decent tablet pos has been really hard, bunch of companies and options out there, all of them claim that they are able to support restaurant requirements like, modifying Menu items, being able to charge extra for bigger size portions and calculating the food cost of all these modifiers, Purchase orders, Happy Hours etc. After starting with Shopkeep, I quickly realize it is not for full service restaurants, then I bought Touch bistro, great look and feel but I quickly realize it was not a cloud based system, I was not able to make changes to my menu items or run reports remotely. Then I heard the buzz about Revel, after spending $3000 on one full iPad unit, the service issues and the bugs was not covering the $119 a month I was paying. Then I kept googling and ran into few more systems and decided on Linga POS, I downloaded on my iPad which automatically gave me Pro Plan with Inventory management and table service. I was so impressed after few weeks of testing, it reminded me of my Aloha system which I dumped for Shopkeep because I needed a cloud pos, which was a bad decision on my part, from everything I have looked at This is the only cloud based pos have the functionality and robustness of ALOHA pos. Even better than the NCR's own cloud based system Silver.
Vantaggi
Ease of use, literally took me 5 min to learnt he front of the house and Back office was a breeze after I go through few videos on menu programming. It is Fast and supports all the functionalities of a real restaurant POS, Happy Hours, Purchase Order, Time Clock, Recipe Costing, Inventory management, Auto creation of PO from low stock items.
Inconvenienti
Linga has its own Bluetooth printer, I had to change my BT printer to their brand which is fast but it was expensive.
- Settore: Prodotti alimentari e bevande
- Dimensioni dell'azienda: 2-10 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
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Fonte della recensione
Owner/Manager
The software is obviously for a restaurant business, and we are a smoothie shop, so it wasn't a perfect fit.... however it is complex and difficult to set up and maintain and the training was almost non-existent. The willingness to customize the software
Vantaggi
There were assurances made (by the sales agent) of having Quickbooks import working, support for 2 cash drawers, compatibility with Telequip change dispenser. There seemed to be a willingness to customize the software... at least from the salesperson's intimations.
Inconvenienti
The database has frequently failed to produce reports, had daily sales numbers mixed/added to other days. Many issues that customer service was willing to help with, but never should have been an issue.
Le alternative a Linga rOS System più popolari
- Settore: Prodotti alimentari e bevande
- Dimensioni dell'azienda: 2-10 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
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Fonte della recensione
Good Pos Great Price
The Bevo system has some issues and the one thing I would like is inventory control.
Vantaggi
The price for the system is great, financial help is also offered.
Inconvenienti
Customer service in the after hours time frame are hard to understand and really seem to careless sometimes, if you call in the regular hours the American operators are great.
Risposta di Benseron POS Systems
Sammy,
Thanks for sharing your review.
We have recently added additional night shift support hours for our primary tech support team based in our Naples, USA headquarters, and continue to maintain 24-hour support globally. In the last month we have added a new industry veteran as Director of Customer Success, focused on quick and thorough responses to customer support needs.
Your best option may be to upgrade to our flagship product, Linga POS, which includes Inventory Control as standard. To help you get the best deal, we are offering special upgrade discounts to our loyal customers. Linga provides a 360-degree platform with many bells and whistles to suit your needs, as well as stand along management apps for monitoring sales reports from anywhere. www.lingapos.com.
We look forward to continued service and providing the best value POS options in the market.
Benseron Hospitality Team
- Settore: Industria alberghiera
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per 6-12 mesi
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Fonte della recensione
Excellent technology, great support staff.
[SENSITIVE CONTENT] in the Support team are fantastic.
Vantaggi
The complete list of features available to help create visibility to the front of the house and restaurant management. Online ordering and delivery.
Inconvenienti
I was surprised at how the time it takes to transition from one POS system to another.
- Settore: Software informatici
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
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Fonte della recensione
Worst ever buyer beware they will cost you thousands
Worst
Vantaggi
Nothing it’s a cheap unstable version of micros
Inconvenienti
Nothing. All of the issues cost thousands of dollars in losses
Alternative considerate
CloverPerché scegliere Linga rOS System
Stability and real support. No problems I can run the business the way it should and not deal with Linga problems every day!Software precedente
SoftTouchPerché passare a Linga rOS System
Reseller advise- Settore: Prodotti alimentari e bevande
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
-
Fonte della recensione
Do not understand American restaurants.
Not many
Vantaggi
ease of in-house adding or changing food items
Inconvenienti
A lot of the programming was done in the Indian subcontinent. The programmers had very little experience with how an American restaurant was to operate. The US operation was only marginally better. One Bevos associate was working part time in a pizza shop. That experience did not lend itself to understanding how our restaurants work with multiple items as to how they were to be cooked, what side orders, what items to leave off a burger, etc.
- Settore: Ristoranti
- Dimensioni dell'azienda: 2-10 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
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Fonte della recensione
Restaurant POS
This was our first new system. It works pretty well for what we want it to do but makes you go through steps like picking table and putting in number of customers which isn’t always necessary. But it does do what we need and customer service is superior.
Vantaggi
Has ability to do lots of different functions. Easy to change items in menu. Like getting email reports
Inconvenienti
Can’t get tax rates to appear the same across all items. Sometimes it’s included and sometimes added.
- Settore: Ristoranti
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
-
Fonte della recensione
BEVO POS/Benseron Technologies
However after reading the better business bureau site, I understand that I am not the only one who has called complaining about these very issues and those were in 2014. Get the system fixed Benseron!
Vantaggi
I don't have any pros on the system. I am constantly wasting time trying to make sense of the reports so that the tax department doesn't come pounding on my door. I am a very small business and don't have money to get another system at this time. I am still paying for a poor decision from 2 years ago!
Inconvenienti
There are problems with reports not matching within the system. One report shows employee overtime for over 40 hours a week, but it doesn't correct if time is adjusted. The other reports for employees do not show the overtime rates. It is a nightmare to try to do payroll. Sales reports and department sales do not match for the same day and explanation from support says "it's a rounding issue" and yet it is occasionally off by $3, $4 or $10.95. I've been calling for over 2 years and these issues have never been fixed. Very frustrating system and support makes you feel that you've done something to make this happen.
- Settore: Ristoranti
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
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Fonte della recensione
Misleading
Very misleading salesperson, not truthful about the whole set up with ZERO response, or help from him once he sold me on the system. Tech help was the best, thank goodness!
Vantaggi
It is easy to use and easy to learn, it was also an affordable system
Inconvenienti
Too many complications and errors getting started, terrible salesperson.
Risposta di Benseron POS Systems
Karen,
Thank you for your review.
We regret that your salesperson was not the best experience. The salesperson who initially was involved is no longer with the company, and we have continued to put a high emphasis on customer services and pricing transparency.
There have been many upgrades and improvements since you originally came on board, in the product, staff, and processes. We encourage you to look at our flagship product, cloud-based Linga POS, which has a truckload of new features and benefits. www.lingapos.com
Benseron Hospitality Team
- Settore: Prodotti alimentari e bevande
- Dimensioni dell'azienda: 2-10 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
-
Fonte della recensione
Great option, no monthly fees
I have had a great overall experience.
Vantaggi
Bevo offers a micro sale pos system that you are able to purchase without a monthly fee attached.
I enjoy being able to run reports.
This system even tracks sales by the hour.
Inconvenienti
They have EST and after hour support can be a bit of a drag.
I rarely have issues, maybe 1-2 things a year.
Normally the issue is a 5 minute fix.
Risposta di Benseron POS Systems
Breauna,
Thanks for sharing your review.
We have recently added night-shift support staff for our primary tech support team based in our Naples, USA headquarters, and continue to maintain 24-hour support via call or chat globally.
Service remains a top priority, and we continue to add oversight and technical talent to our customer success team.
I encourage you to take a look at our flagship product, cloud-based Linga POS. Linga is an all-in-one platform with many extras, including inventory management, customer loyalty, wait list and reservations, delivery management, online ordering, and more. As about our upgrade discount options for loyal customers. www.lingapos.com
Benseron Hospitality Team
- Settore: Ristoranti
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
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Fonte della recensione
Why I would recommend BEVO POS.
I am happy with the system I have one in one location and three in another one. One of them is a tablet and is the one that has create some problem of connectivity but in general works fine .
Again I believe that the relation price quality is very good.
Vantaggi
It work as it is suppose to, very few freezing or need to restart, the tools provided are more then what needed. Very good product for the price and maintenance level.
Inconvenienti
Few times there are some mistake within the normal operation that are no explainable especially because are not repetitive. (example: gratuity are not recorded in the employee cash-out, sell are passed to the manager without reason.)
Risposta di Benseron POS Systems
Mauro,
Thank you so much for taking the to leave us feedback and a review. We look forward to serving you as your business grows.
Benseron Hospitality Team
- Settore: Prodotti alimentari e bevande
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
-
Fonte della recensione
Brewery Business
Vantaggi
It makes things simple for our employees to find our products.
Inconvenienti
It is slow moving and glitches often. There are times that things disappear and then they are found later. It will freeze on occasion or take it's time to load a table or a check. While trying to run a fast pace environment, it tends to bring down our pace.
Risposta di Benseron POS Systems
Kristin,
Thanks for sharing your review.
I encourage you to look at our flagship product, cloud-based Linga POS. It is fast, easy to use, and powerful ,and we have a friends and family discount to say thinks for being a Bevo customer. Linga is an all-in-one platform with many extras, including inventory management, customer loyalty, wait list and reservations, delivery management, online ordering, and more. www.lingapos.com
- Ogni giorno di utilizzo per Più di 1 anno
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Fonte della recensione
Very high tech and sexy product.
Vantaggi
Love the look and interface with the customer. It truly is one of the most customer friendly POS systems on the market.
Inconvenienti
My only con to the system is that it was brand new when we purchased it and not all of the features had been rolled out yet.
Risposta di Linga POS
Thanks for the review, Joseph. Yes, two years ago Linga was brand new. So much has been added in the past two years, with multiple feature updates per quarter. We have a very aggressive feature innovation and release schedule, led by a technically savvy CEO, and a good portion of it driven by very active listening to customer demands. Our development team is second to none, and has added some amazing features in 2018, including waitlist module, cash discount features, central kitchen integration, embedded tutorials, ERP and accounting integrations. If you have ideas for new features or integrations, please let us know.
- Settore: Ristoranti
- Dimensioni dell'azienda: 2-10 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
-
Fonte della recensione
great value
Very good
Vantaggi
Ease of use. Programing and Pos. Also payroll record keeping
Inconvenienti
Customer service...English as second language..had to understand on occasion
Risposta di Benseron POS Systems
Thomas,
Thanks for sharing your review.
We have recently added night-shift support staff for our primary tech support team based in our Naples, USA headquarters, and continue to maintain 24-hour support via call or chat globally.
In the last month we have added a new industry veteran as Director of Customer Success, focused on quick and thorough responses to customer support needs across all of our products and locations.
Benseron Hospitality Team
- Settore: Ristoranti
- Dimensioni dell'azienda: 201-500 dipendenti
- Ogni giorno di utilizzo per Più di 1 anno
-
Fonte della recensione
Great cloud-based POS solution with high potential. The support team are 2nd to none
Cloud-based, centralized POS solution with extensive functionality
Vantaggi
- Very functional solution for an Enterprise with competitive rates
- This Cloud-based POS software makes it easy to manage and reconcile from anywhere in the world
- In-depth reporting and analytical tools
- Useful Role and User management module
- Fantastic support with an engaged CEO
- We've been with Linga since it's inception and the software has only gotten better with new functions and enhancements. It will continue to improve over time.
Inconvenienti
- A few bugs here and there which are common in software development
- Settore: Ristoranti
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per 6-12 mesi
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Fonte della recensione
Bar/Restaurant setting, Has everything we need!
Saves me time and the business money for doing all of the daily deposits and weekly payroll.
Vantaggi
Keeps my books in order at all times, Great for teaching new employees prices on all different items. Keeps all employees honest.
Inconvenienti
It does automatically clock employees out at a little after 1 am. Not sure why but cannot seem to find the reasoning behind it.
Risposta di Linga POS
Thanks for the review, Cody! I'm glad it's helping your business.
Regarding the automatic clock out> That's likely due to the store hours you have set in Store Settings. You can extend the store hours to have more time, or set it to 24 hours. Here's a page with video on where to find this setting:
https://support.lingapos.com/portal/kb/articles/store-settings
We have over 60 video tutorials to help users be productive, and our latest release has links to the appropriate video embedded in Linga POS.
- Settore: Ristoranti
- Dimensioni dell'azienda: 2-10 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
-
Fonte della recensione
small restaurant
Worth the investment
Vantaggi
The system was PERFECT For my 26 seat one POS restaurant! It was easy to program, easy to change and I got lots of help from tech support
Inconvenienti
Nothing at all...I loved the software and I loved my POS system
Risposta di Benseron POS Systems
Carolyn,
Thank you so much for taking the to leave us feedback and a review. We look forward to serving you as your business grows.
Benseron Hospitality Team
- Settore: Prodotti alimentari e bevande
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per Più di 1 anno
-
Fonte della recensione
Almost there but not quite
Data collection as well as access to store real-time info when away
Vantaggi
Growing functions that allows business owners to use Linga to organize their business planning. Program also allow flexible customizing to our business needs making it easier for our employees and customers
Inconvenienti
It's bugs after updating new versions. Often lag or some functions not performing correctly. Fix can range anywhere from as quick as the next hour to a couple days for next update
- Settore: Ristoranti
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
-
Fonte della recensione
Bevo for life
I have four systems of bevo running in four distinct restaurant types. Fine dining, pizzeria, Bbq restaurant and bar/night club. Have been with this company for 7 years and see no reason to leave.
Vantaggi
Ease of use for beginners and pros alike. Ease of customization. Support
Inconvenienti
Support pricing options need to be revamped
- Settore: Industria alberghiera
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
-
Fonte della recensione
MicroSale
Support was rough after hours. Non-English speaking support people made it difficult
Vantaggi
Inexpensive, I inherited it at a restaurant I took over. To be fair it was an older version of the software
Inconvenienti
Buggy, many times the terminals weren't communicating with each other
- Settore: Prodotti alimentari e bevande
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
-
Fonte della recensione
Seasonal use
Dropped them after 4 Years, glad we did wouldn’t go back.
Vantaggi
Having a way to get reports for our seasonal club.
Inconvenienti
It was difficult to use, slow, only a few credit services offered (for us). Only able to have one terminal (our setup) without purchasing another.
- Settore: Vendita al dettaglio
- Dimensioni dell'azienda: 2-10 dipendenti
- Ogni giorno di utilizzo per 1-5 mesi
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Fonte della recensione
Easy to Use!!!
Before Linga we had the basic Quickbooks POS. There were many steps that we had to do just for one transaction, and it wasn't user friendly. The first time we used Linga we couldn't believe the many possibilities we could do with it. We had a great time customizing it for our use. Aside from being a user friendly system, we can access the Linga back office anywhere. We can also schedule sales in advance, we can add or delete menu items and customize it for our use. It has signature pad capabilities, wireless printer, and we can do transactions anywhere in the shop. The Linga are awesome; they are very helpful, and they personally and immediately answer the phone.
Vantaggi
You don't have to be a computer savvy to use Linga. It is extremely user friendly. Easy access of data instantly anytime and anywhere .
Inconvenienti
Linga is very useful; however, it is not yet perfected for retail operations.
- Settore: Prodotti alimentari e bevande
- Dimensioni dell'azienda: 2-10 dipendenti
- Ogni giorno di utilizzo per 1-5 mesi
-
Fonte della recensione
Easy to use team seems to be continuously developing the software with new features. Sales...
Inventory management, Cloud based functionality, Quick Serve
Vantaggi
Software is feature rich very easy to use in most cases there could always be a few tweaks to improve how some features currently work but overall system is good
Inconvenienti
some features do not work the you require and to have the feature implemented you have to purchase the feature and then wait for development work. Also customer should be giving option to test out new add-on before purchase to ensure they work correctly and provide feedback for any development changes
Risposta di Linga POS
Thanks for your feedback, Alfred! We have been very aggressive with innovation and new module development in the first half of 2018, and are gathering feedback for futher refinement. We have a beta of 2.1.8 posted for trial at lingapos.com/download, with more major enhancements like Cash Discount support, eDynamo EMV, embedded training videos, and several dozen improvements to existing features.
- Settore: Ristoranti
- Dimensioni dell'azienda: 11-50 dipendenti
- Ogni giorno di utilizzo per Più di 2 anni
-
Fonte della recensione
BEVO - dont buy!
Horrible! DO not use it.
Vantaggi
it does work sometimes. I have nothing good to say about it.
Inconvenienti
bad program! Don't WASTE your time and money.
Risposta di Benseron POS Systems
Kenneth,
Thank you for taking the time to provide us valuable feedback. We regret that your experience with Bevo POS was not up to your satisfaction.
We heard you were looking for more robust Delivery Management options, and we invite you to look at our flagship product, cloud-based Linga POS. (www.lingapos.com) Linga POS has been adding new features and integrations at a rapid pace, and is an all-in-one POS that can server many business needs. Our delivery management and online ordering are built to work seamlessly with Linga POS front of the house and back of the house. You may be interested in our one-price option to bundle hardware, software, support, and end to end warranty into one low monthly payment or learn more about our zero processing fee options. We hope to have a chance to improve your experience in the future.
Benseron Hospitality Team
