The Harmony Medical Practice Management system is efficient for scheduling and billing, and the support staff at Harmony are very helpful whenever questions arise. The SOAPware documentation system is easy to learn and is simplistic for our mental health outpatient practice.
The biggest issues are when the system goes down and is not available, but the Harmony support staff are always available and address these issues right away.
Very user friendly and easy to navigate through the appointment book, posting charges and payments, I love the alert program. Has benefited much with repeat customers who have been sent to collection.
Inability to post 2 payments in 1 transaction. Inability to block a provider's schedule a week at a time. Can only block a day at a time.
The support staff is very accommodating and respond when called. Harmony tries to tailor software to suit your needs.
The cost of software rises every year. However, Harmony tries to work with you to keep costs down.
Marina G. Specializzazione: Studi medici
helps me keep patient information in one place that I can rely on when counterparts are absent from the office.
interface design/function is antiquated. THe buttons and interface resemble a very old computer software platform making this feel less efficient in it's process
update the platform to resemble a more current product that new/younger employees can use easily.
Adam F. Specializzazione: Ospedali e sistemi sanitari
Harmony e/Notes is for the troubled hospital staff member who wants a better way to secure electronic medical records. It's easy, fast, and reliable. Plus it offers a plethora of other great features to streamline the process:
-Instant Referral Letters
-Electronic Prescription Writing
-Digital Interfaces with Labs, Hospitals, and Pharmacies
-Anatomical Images within your Notes
-Instant Off-Site Access
-Error Detection to Improve Patient Care and Safety
-Hosting on ASP or Client-based Servers
-HIPAA and HL-7 Compliance
The software sometimes freezes or glitches mid-task and still carries some bugs, but I expect future updates to correct this.
Compare similar software before using this one to see how they stack up.
Blanca R. Specializzazione: Studi medici Numero di dipendenti: 13-50 dipendenti
I must say that as a first-time user this is very practical to use and quite simple. It does a lot from making appointments to keeping the patients' vitals and entering payments from what the insurance paid out to the patients' responsibility etc.. It didn't take me too long to get acquainted with the software and navigate through it.
It seems like it's an all in one software. Really good software
I wish there were ways to have the system record certain details such as when entering payments it can give you the option to write for all dates of services the same insurance company rather than entering one by one, which can be time-consuming.
I'd recommend this software. As I mentioned before its practical and you'd know your way around it fast
Hari prasad J. Specializzazione: Studi medici Numero di dipendenti: 51-200 dipendenti
I recommend this software. As I did my practical mentioned earlier and you will learn faster your way around
The user is very practical and very simple to use it for the first time. It does a lot more than appointments to keep patients 'capitals and enter the payment from the insurance paid for patients' responsibility. I did not take much time to get acquainted with the software and navigate through it
My wish is that the system certain record details such as when you enter payment it may give you the option of writing to all dates of the services of an insurance company, which is a taker rather than to enter one by one, while It is possible
Felicia M. Specializzazione: Studi medici Numero di dipendenti: 201-500 dipendenti
The integrated software is very functional. I like the fact that it can be customized applications that company needs.
The CPT and ICD codes will automatically generate.
There are a few glitches, such as but I'm sure they can be corrected.
With any new product, test its functions before purchasing to make sure it is compatible with your company's needs.
Ken P. Numero di dipendenti: 10.001+ dipendenti
Harmony is a good software to use for medical practice and in hospitals but it freezes up a lot when you are trying to multitask or work fast. It does have some glitches but I think that update should fix that. I found it really easy to send E-RXs and make soap notes. I have used Epic before and it was as good as this one but it did not freeze as much as this one.
Nihar K. Specializzazione: Servizi finanziari Numero di dipendenti: 13-50 dipendenti
Medical planning was made very easy with easy tools and great functionality.
Easy to access medical records.
Graphing capabilities could be improved.
Tori G. Specializzazione: Salute, benessere e fitness Numero di dipendenti: 2-10 dipendenti
LOVE this. honestly the less amount of customization needed when entering notes, the better and more detailed the notes are without even noticing it. work smarter, not harder!
nothing i did not like. i can change everything how i want
Linda B. Specializzazione: Studi medici Numero di dipendenti: 13-50 dipendenti
Simplified practice management; a/r; claims management
They really are very customer oriented and I couldn't be happier with our decision. We just renewed...early!
Flexibility: we are a multi specialty practice and were having difficulty finding one application that could do it all. Harmony was the only one!
Jane M. Specializzazione: Salute mentale Numero di dipendenti: 13-50 dipendenti
The software is a combination of Practice Management and Clinical Charts -- two separate programs, with unilateral communication between then (from PM to EMR). The charts made to look like a paper chart would, which some staff appreciate, but the functionality is limited.
no reporting capabilities. Unable to create a requisition form from EMR.
If you are planning on using this software for something other than a PCP practice--look elsewhere.
Colleen A. Specializzazione: Salute mentale Numero di dipendenti: 13-50 dipendenti
This product scores well regarding ease of use for actual clinicians.
The technology is designed for adults in the field.