Software per la gestione dei reclami

HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. The platform enables users to manage client communication, queries, tickets, feedbacks and surveys. HelpDesk... Scopri di più

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report... Scopri di più

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and... Scopri di più

Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely... Scopri di più

Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online... Scopri di più

IssuTrax is a complaint management software designed to help businesses in the hospitality sector manage facility maintenance operations. The platform enables administrators to collaborate with colleagues on guest service order... Scopri di più

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features... Scopri di più

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat,... Scopri di più

LiveAgent è un software di helpdesk completo. Aziende come BMW, Yamaha, Huawei, Orange o Forbesfone utilizzano LiveAgent per soddisfare 150 milioni di utenti finali in tutto il mondo. Unisciti a loro per ottenere un vantaggio... Scopri di più

Specifically designed for customer-centric businesses, TeamSupport's customer support software provides you with the tools needed to fully understand and meet your customers' needs. Expanding far beyond just ticketing management... Scopri di più

Apptivo is a cloud-based suite of applications designed to help small businesses manage a range of functions including financials, human resources and supply chain management. Apptivo’s customer relationship management (CRM)... Scopri di più

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and... Scopri di più

NICE inContact is cloud-based call center software that helps businesses to maximize the quality of leads and minimize the cost of client interaction. The solution comprises many features required to process inbound support... Scopri di più

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and... Scopri di più

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of... Scopri di più

Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entire customer lifecycle, and it allows marketing teams to capture and nurture leads, sales teams to... Scopri di più

Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score... Scopri di più

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate, and deeply personalized. Front’s modern... Scopri di più

SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size businesses manage communication and interactions with existing and potential customers. It helps businesses to... Scopri di più

Issuetrak is a flexible issue tracking software solution that can be configured to suit the needs of a variety of industries and usages, including IT Help Desk, Customer Support, Project Management, and more. Issuetrak can be... Scopri di più

Creato pensando alle PMI di oggi, GoTo Resolve è un software di supporto IT multifunzione che offre tutto il necessario per gestire la tua impresa da qualsiasi luogo, il tutto in un unico posto. GoTo Resolve consente ai... Scopri di più

GetMoreReviews is a cloud-based reputation management solution that helps businesses of all sizes manage and generate reviews of the customers across the web. It allows users to maintain brand value by receiving alerts on... Scopri di più

Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The... Scopri di più

MasterControl Quality Excellence (a QMS Software Solution) is an integrated quality management system that eliminates the need to paper-based quality processes. It helps life-science companies adhere more efficiently to the... Scopri di più

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. The system is compatible with Mac, Windows, and iPad (or... Scopri di più

Gorgias is a complaint management and customer service solution that helps businesses of all sizes streamline processes related to ticket management, customer engagement, reporting, and more on a centralized platform. It allows... Scopri di più

Instabug is a hybrid in-app feedback and bug tracking solution that provides businesses functionalities for beta testing, user engagement and crash reporting. Users are provided with customizable software developer kits (SDKs)... Scopri di più

HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions to businesses across various industries, including computer and software, education, travel and leisure, media... Scopri di più

At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping it to transform its customer data into customer knowledge while simplifying the work of its... Scopri di più

Preferred Patron is a customer loyalty management solution designed for companies of all sizes that offers incentive promotions, visitor loyalty management, multi-channel marketing and gift card management functionalities within... Scopri di più

QT9 Quality Management Software is a web-based QMS software used by companies to comply with ISO and FDA quality standards. The software is available for deployment either on-premise or in the cloud. The tool eliminates the need... Scopri di più

A1 Tracker Contract Management Software is a cloud-based contract management & lifecycle platform. A1 Tracker's features include contract approval workflow, documents, vendors, audits, reminder notifications, templates,... Scopri di più

Qualtrax is a quality management and compliance software that helps enterprises train employees and manage accreditations, documents and other business processes. Professionals can link documents with relevant regulatory... Scopri di più

ComplianceQuest is a next-generation, AI-powered Quality and Safety Management System (EQMS + EHS = QHSE) built natively on Salesforce to help life science companies speed product and process innovation, minimize risk and drive... Scopri di più

TOPdesk is cloud-based computer-aided facility management (CAFM) and ITSM solution designed to help small and midsize businesses manage a facilities' work orders, maintenance schedules, assets and on-site guest visits. TOPdesk... Scopri di più

Missive is a team inbox for email collaboration. Users can chat with teammates right via the inbox, share attachments and assign task. It includes shared labels, which help professionals organize conversations by project or... Scopri di più

NABD is a cloud-based help desk solution that caters to businesses of all sizes. It helps companies in varied industry verticals including finance and accounting, education, manufacturing and retail, travel, non-profit organizatio... Scopri di più

UseResponse is a Cloud-based and Slef-Hosted customer support solution that provides users with customer service tools and customer feedback solution. It features a Help Desk Ticketing Solution, Feedback Community System,... Scopri di più

A Modern B2B Helpdesk CRM Software. Supportbench is a state-of-the-art Customer Relationship Management Software. We specialize in helping you build loyalty and customer retention through our seamless... Scopri di più

Salus Pro is an EHS management solution that allows businesses to streamline field service operations via reporting, time tracking, digital forms and more. It provides mobile applications for iOS and Android devices, which lets... Scopri di più

Airbrake is a cloud-based error and bug reporting solution that caters to development teams in small and midsize organizations. The features of this solution include backlog management, filtering, ticket management, issue... Scopri di più

HR Acuity is a cloud-based solution for employee relations management. This platform is built to identify, track, and investigate issues. HR Acuity can help managers easily manage and document employee case details while... Scopri di più

Wix Answers is the next-gen customer support solution, ready right out-out-of-the-box, with all the tools to deliver great customer care. Agents support customers from a single workspace, enabling efficiencies across all... Scopri di più

C-Desk is a complaint management software designed to help businesses manage service requests, projects, assets, logbooks and expenses. The platform enables managers to receive notifications regarding overriding of service level... Scopri di più

Qualityze EQMS Suite is a Salesforce cloud-based compliance and process management system that helps in developing and maintaining good quality procedures and policies by solving compliance and quality issues. QualityzeEQMS Suite... Scopri di più

VobeSoft is a collaboration solution for businesses of all sizes across various industries such as finance, agriculture, energy, tourism and more. The solution can be deployed either on-premise or in the cloud. Key features allow... Scopri di più

Centra Hub CRM is a solution designed to help businesses of any size streamline sales, customer service, and marketing processes. It can be hosted on the cloud or installed on-premise. With live dashboards, custom reporting, and... Scopri di più

Instatus allows users to create a status page to communicate their current status with customers. It can also showcase their current and historical uptime to build trust. The software allows users to customize their page to fit... Scopri di più

Survey2Connect's platform offers users a variety of experience management products to investigate and analyze their business and take decisive actions. Survey2Connect is a cloud-based CX platform that offers features for data... Scopri di più

SimpleCRM is a customer relationship management solution designed to help businesses in banking, insurance, real estate, education, financial services and other industries facilitate processes for sales, marketing, leads,... Scopri di più