Software per NPS

SurveySparrow is a cloud-based customer experience solution that enables businesses of all sizes to create engaging feedback surveys. It comes with a centralized dashboard, which allows users to import contacts and organize them... Scopri di più

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features... Scopri di più

SoGoSurvey's Employee Experience (EX) platform helps you collect, analyze, and leverage employee data to transform your workplace, attract better applicants, and improve staff retention. This employee engagement software provides... Scopri di più

Birdeye is an all-in-one experience marketing platform for multi-location businesses. It helps enterprises be found and chosen by new customers, connect with existing customers and deliver an end-to-end customer... Scopri di più

Hotjar is a cloud-based customer experience management platform designed to help small to large businesses track and analyze visitor's click, tap or scrolling actions across the website using heatmaps. Marketing professionals can... Scopri di più

Survio is an online solution designed to help businesses create customizable surveys using in-built templates with various content, layout and style types. It enables employees to distribute surveys and capture results in various... Scopri di più

Alchemer (Formerly SurveyGizmo) is a cloud-based survey solution for enterprises of all sizes. It’s suitable for industries such as market research, health care, compliance, marketing, nonprofit and education. Primary features... Scopri di più

Nicereply is a customer experience management platform used to measure Customer Satisfaction, Customer Effort Score (CES) and Net Promoter Score (NPS). The platform helps businesses solve various problems such as fewer customer... Scopri di più

Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score... Scopri di più

CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Primary features include survey creation, distribution channel management, reporting, user... Scopri di più

Swell makes it easy for local businesses to gain visibility into their customers' experience by taking the complexity out of it. By enabling businesses to gather real-time feedback, online reviews, customer satisfaction surveys... Scopri di più

Reputation.com is a SaaS solution that helps large enterprises collect, respond and manage customer feedback across multiple channels. The platform lets users gain a 360-degree view of the brand's online reputation and improve... Scopri di più

ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features include review collection, monitoring, alerts, competitor tracking, performance analytics, review... Scopri di più

Zingle is a cloud-based SMS messaging platform that allows users to communicate with their customers via text message and other mobile messaging channels. It is suitable for businesses of all sizes. Key features include... Scopri di più

ChurnZero is a cloud-based customer success management platform, which helps subscription businesses to understand their product reception among customers, predict the likelihood of subscription renewals and automate the... Scopri di più

Userpilot is a cloud-based software that helps businesses personalize the user interface (UI) and set up automated behavior-driven triggers to improve product adoption and customer onboarding processes. Managers can segment users... Scopri di più

SurveyMethods is a cloud-based survey solution for creating online surveys, polls, email newsletters and online event registrations. The solution can be used to create surveys for gathering market research, capturing customer... Scopri di più

SurveyMonkey CX is a Net Promoter Score (NPS) software designed to help businesses create, launch and manage feedback, polls and surveys to measure customer loyalty. The platform enables organizations to designed personalized... Scopri di più

Usersnap is a customer experience and feedback management solution that helps businesses of all sizes archive projects, track latest trends, capture screenshots with comments and drawings and more on a centralized platform. Team... Scopri di più

SmileBack is a customer management software that helps businesses capture feedback to improve customer loyalty, engagement, retention rate and more. The platform works with various business platforms such as ConnectWise, Zendesk,... Scopri di più

zenloop is a cloud-based customer experience (CX) management platform, which helps businesses improve the retention rate by analyzing the customer's buying journey and collecting feedback through various channels. Features... Scopri di più

Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises gather and analyze customer feedback by conducting surveys across multiple platforms. Users can evaluate customer... Scopri di più

Listen360 is a cloud-based customer engagement solution that enables businesses in the healthcare, franchise, fitness and service industry to collect clients' feedback using surveys and analyze received results. Executives can... Scopri di più

Canny is a feedback management platform designed to help businesses collect and analyze insights from customers and account holders, plan roadmaps and announce product updates. Administrators can automatically link feedback to... Scopri di più

Medallia is a text analytics solution that uses AI and machine learning technologies to enhance customer, employee and product experiences by detecting user patterns, needs and behaviors. It allows administrators to set up... Scopri di più

Thematic is a text analytics solution that helps enterprises collect and analyze customer feedback from various sources using artificial intelligence (AI) technology. Professionals can utilize the sentiment analysis tool to... Scopri di più

FigPii is a cloud-based user experience (UX) platform designed to help businesses interact with visitors, capture email addresses and analyze behavior on the website. Features include session replay, polls, customer segmentation,... Scopri di più

BlockSurvey is a privacy-focused experience management solution that allows businesses to create surveys, polls, and forms. This solution is built to help businesses with surveying needs by securely gathering as well as sharing... Scopri di più

CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict churn rates and collect and organize customer feedback. It enables CX teams to embed review requests in survey... Scopri di più

LiaCX is a cloud-based solution designed to help businesses in retail, F&B and hospitality industries manage customer experience across multiple channels. It allows users to engage and gather feedback from customers through... Scopri di più

SmartKarrot is a product and customer success platform designed to help businesses capture and analyze customer data across multiple systems to gain insight into the entire customer journey, product adoption, engagement and more.... Scopri di più

Toonimo is a cloud-based online self-service solution specializing in customizable digital walkthroughs. Toonimo helps direct visitors to next best actions on users’ websites. It features human voice overlay, so visitors are... Scopri di più

Insocial is a customer experience management software that enables organizations to engage with customers and capture feedback to improve conversion, customer satisfaction and communication. The platform enables marketers to... Scopri di più

Gavagai is a text analytics solution that helps businesses of all sizes collect, analyze and visualize customer feedback, reviews and other data on a unified platform. It enables managers to organize textual data using... Scopri di più

Formerly known as SocialSurvey, Experience.com's Experience Management Platform (XMP) assists businesses across the mortgage, insurance, real estate, hospitality, and telemarketing industries with collecting and analyzing... Scopri di più

Gainsight is a top-rated customer success platform that helps organizations to grow with true insight into customer data. It offers different applications to gather insights, monitor feedback, engage with customers, collaborate... Scopri di più

Clarabridge CX Analytics is a cloud-based business intelligence platform that allows users to analyze and pull insights from various sources including social media channels, review sites, surveys and more. Clarabridge CX... Scopri di più

ForeSee CX Suite is a cloud-based analytics suite designed to help small to large businesses view and gain insights on customer experiences (CX). Key features include feedback collection, benchmarking, heat maps, performance... Scopri di più

ClearlyRated is a web-based solution that helps accountants, lawyers and HR managers calculate net promoter score, measure client satisfaction and handle organizations’ reputation on a unified platform. It offers an online... Scopri di più

ConvoLab is an end-to-end and scalable enterprise chat management platform, built to help organisations optimise artificial intelligence (AI). ConvoLab's chatbot logic management module builds bespoke bots and offers... Scopri di più

Alida is a customer experience (CX) platform designed to help businesses in healthcare, financial services, media & entertainment, retail, technology and consumer packaged goods (CPG) industries collect and analyze customers'... Scopri di più

StraViso is a customer management software designed to help businesses in insurance, banking and finance, healthcare, media and other sectors use artificial intelligence-enabled tools such as chatbots to facilitate two-way... Scopri di più